Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator broken? If not, you can try to solve the problem by yourself or call Swift Appliance Repair for professional refrigerator repair.

There are a lot of reasons for a water dispenser in a kitchen refrigerator to stop working. Again, some suggestions are going to sound a little strange. However, something as simple as a power switch on the refrigerator has been the cause before. Be sure to check the obvious potential issues before moving forward with complicated refrigerator repair. Let’s begin to tackle this appliance repair issue and see all of the reasons we can come up with for a broken water dispenser on a refrigerator.

The cause of a water dispenser not dispensing is typically an installation error, a filter issue or frozen water tubes:

New Refrigerator Installation Issues

You just bought a new refrigerator with a water dispenser, but it is broken. The water dispenser has to be hooked up to the water line. That might be the cause of the issue.

If the brand new refrigerator is replacing an older refrigerator that didn’t include a water dispenser or ice maker, there’s a chance that you do not have a functioning water line running to this area. Most of the time a water line is commonly run from underneath a home either in a crawl space or basement. You can purchase this line at almost any home repair store and they are very simple for the typical homeowner to install. Usually they have include a water shut-off valve, which is important so that if you ever need to move the refrigerator, you can turn off the water.

If you have a connected water line, is the valve on? The valve handle must be lined up with the hose. And, is water going through the pipe that you have used to connect the water line? Simple and common questions, but items that need to be checked.

If you removed the refrigerator doors during installation the water dispenser may not be plugged in. Review the owner’s manual to find the wire harness for the particular model of refrigerator. Be sure that it’s plugged into the refrigerator.

When the water line is connected, usually there’s air in the line. So, lifting and lowering the dispenser control on the refrigerator to get the air out of it is necessary.
Filter Issues

On some refrigerators, there are different filters. These filters might “expire”, clog or get frozen. All filters are dependent on your model and type of refrigerator. If your filter is clogged it can cause slow filling or no flowing at all. It’s suggested that your filter is replaced every 6 months. Changing filters can be difficult. If you have problems, go online or call us and learn the right process to change a filter.

One recommendation is to fill the water filter with water before installation. Typically the water filters can take a long time to fill, which might lead you to believe that the water dispenser on the refrigerator isn’t working. You should read the owner’s manual if nothing is working. To be sure it’s not air caught in the lines, we recommend to depress the dispenser arm for about 5 minutes.

A frozen water tank might also be the source of the issue as well on some refrigerators. If the water tank is frozen it will start to leak onto the food bins. Limited food inside of the fresh food bins might cause freezing to occur.

ADDITIONAL REFRIGERATOR RESOURCES